Last updated: September 30, 2026
ODIN Works, Inc. (“ODIN Works,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.odinworks.com, create an account, make a purchase, contact us, enter a promotion, subscribe to marketing communications, or otherwise interact with us online (collectively, the “Services”).
This Privacy Policy does not apply to information collected from employees or job applicants or to information collected in a context for which we provide a separate privacy notice.
1. Personal Information We Collect
The information we collect depends on how you interact with us and may include:
- Contact information, such as your name, email address, telephone number, billing address, and shipping address.
- Account information, such as your username, password, saved addresses, preferences, and order history.
- Order and transaction information, such as the products you purchase, payment status, shipping details, returns, warranty requests, and customer-service history. Payment card information is generally collected and processed by our payment service providers; we may receive limited payment details such as the card type, expiration date, or last four digits.
- Gift-recipient information, such as a recipient’s name, shipping address, and gift message, when you ask us to ship an order to another person.
- Communications, including information you provide when you contact us, submit a form, respond to a survey, write a product review, or communicate with customer service.
- Promotion information, such as information submitted in connection with a contest, sweepstakes, giveaway, or other promotion.
- Device and online activity information, such as your IP address, browser type, device type, operating system, referring pages, pages viewed, links clicked, approximate location derived from your IP address, and the date and time of your visit.
- Cookie and similar-technology information, including information collected through cookies and similar technologies used to operate and understand the website.
- Other information you choose to provide.
We may collect personal information directly from you, automatically from your browser or device, and from service providers, business partners, social media platforms, and other lawful sources.
2. How We Use Personal Information
We may use personal information to:
- Provide, operate, maintain, and improve the Services.
- Create and manage customer accounts.
- Process payments, fulfill and ship orders, and provide order updates.
- Process returns, warranty claims, and customer-service requests.
- Personalize your experience and recommend relevant products or content.
- Send transactional communications, such as order confirmations, shipping updates, account notices, and responses to inquiries.
- Send promotional emails or other marketing communications when permitted by law. You may unsubscribe at any time using the link in an email.
- Administer contests, sweepstakes, surveys, giveaways, and promotions.
- Measure website performance, understand how visitors use the Services, and improve our products and marketing.
- Detect, investigate, and prevent fraud, security incidents, misuse, and other illegal or unauthorized activity.
- Enforce our terms, policies, and agreements; protect our rights and the rights of others; and comply with legal obligations.
- Carry out other purposes disclosed to you at the time information is collected or with your consent.
3. Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to operate the website, remember your preferences, keep items in your shopping cart, understand website traffic, prevent fraud, and improve the Services.
Cookies may include:
- Essential cookies, which are necessary for features such as shopping-cart functions, checkout, account login, and security.
- Functional cookies, which remember choices and preferences.
- Analytics cookies, which help us understand how visitors use the website.
You can manage cookies through your browser settings. Blocking some cookies may affect website functionality, including account, cart, or checkout features.
4. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients:
- Service providers that perform services for us, such as website hosting, ecommerce support, payment processing, order fulfillment, shipping, email delivery, customer support, analytics, fraud prevention, data storage, and information security.
- Professional advisers, such as attorneys, accountants, auditors, and insurers.
- Government authorities or other parties when legally required, such as in response to a valid court order, subpoena, warrant, or other legal process. When permitted by law, we may challenge requests that we believe are invalid or overly broad and limit any disclosure to the information legally required.
- Parties to a business transaction, in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar corporate transaction.
- Other parties at your direction or with your consent.
We do not disclose gift-recipient information for the purpose of marketing to the recipient unless the recipient separately consents. We do not sell customer lists or personal information to third parties for their own direct marketing purposes.
5. Your Privacy Choices
Account information
You may review or update certain account information by signing in to your account. You may also contact us to request assistance. We may retain transaction information as required for tax, accounting, fraud-prevention, warranty, legal, and other legitimate business purposes.
Marketing emails
You may unsubscribe from promotional emails by selecting the unsubscribe link in any marketing email or by contacting us. Even if you unsubscribe from marketing, we may continue to send non-promotional messages, such as communications about your account, orders, warranties, or customer-service requests.
Cookies
You may manage cookies through your browser settings and any cookie-preference tool we make available. Your choices may be specific to the browser and device you use.
Privacy requests
Depending on applicable law and subject to certain exceptions, you may ask us to:
- Confirm whether we process your personal information.
- Provide access to or a copy of certain personal information.
- Correct inaccurate personal information.
- Delete certain personal information.
- Provide certain information in a portable format.
- Provide information about the categories of personal information we collect, use, and disclose.
You may submit a request by contacting us using the information in the Contact Us section below. We may need to verify your identity before completing a request. Where permitted by law, an authorized agent may submit a request on your behalf, but we may require proof of authorization and verification of your identity.
We will respond to privacy requests as required by applicable law and will not unlawfully discriminate against you for exercising an applicable privacy right.
6. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, fulfill orders, maintain business and tax records, administer warranties, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations. Retention periods vary based on the type of information, the reason it was collected, and applicable legal requirements.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmitting information over the internet or storing information is completely secure, and we cannot guarantee absolute security.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for notifying us if you believe your account has been accessed without authorization.
8. Children’s Privacy
The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us so that we can take appropriate action.
9. Third-Party Links and Services
The Services may contain links to websites, platforms, or services operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for their content, security, or privacy practices. We encourage you to review the privacy policy of each third-party service you use.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the “Last updated” date. If required by law, we will provide additional notice or obtain consent before a material change takes effect.
11. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, contact us at:
ODIN Works, Inc.
11350 W Executive Drive
Boise, ID 83713
Phone: 208-906-1405
Email: info@odinworks.com
